Our Commitment to Healthy, Safe & Responsible Gaming
Khela believes gaming should be a fun and safe experience. Our responsible gaming policy helps protect players from harm and supports healthy self-control. We are clear about the importance of setting limits and staying aware while betting.
We are committed to protecting the mental and financial well-being of our players. Through a range of platform controls and support resources, we ensure responsible gaming is upheld. Our aim is to prevent gaming from becoming a source of undue stress.
All users on the khela platform are encouraged to participate responsibly and mindfully, so that a safe and sustainable gaming environment is maintained for everyone.
Identifying Risky Behavior & Understanding Warning Signs
If you or someone you know is showing any of the signs below, we encourage you to follow our responsible gaming guidelines:
- Losing control over gaming or suddenly increasing your betting amounts.
- Financial difficulties, falling into debt, or not having enough money for daily necessities.
- Increased difficulty concentrating, along with signs of anxiety or depression.
- Spending excessive time gaming and letting it disrupt your social life.
- Being unable to recognize when to take a break or repeatedly returning to gaming.
It is important to stay aware of these signs before they develop into clinical issues, and to seek support when needed.
Tips for Setting Time & Budget Limits
Set a personal limit on your time and money for responsible betting — and never exceed it. Follow these tips:
- Set a daily or weekly budget and follow it strictly.
- Avoid placing bets when you are feeling stressed or emotionally low.
- Set aside a fixed time for gaming each day and stick to it.
- Avoid excessive play or betting, especially when it goes beyond your budget.
Setting a defined budget and building healthy habits will allow you to enjoy gaming in a stable and responsible way over the long term.
Self-Control & Break Options
Khela offers a range of support tools to help players manage their gaming habits. Key features include:
- Deposit Limit: You can set daily, weekly, or monthly betting limits — once reached, further bets will be blocked.
- Cooling-off Period: A feature that lets you take a temporary break from the platform, helping to reduce anxiety and restore peace of mind.
- Self-exclusion: To step back from long-term gaming, you can temporarily or permanently close your account at any time.
These measures help protect you from the potential risks of gaming and support your mental well-being.
Ensuring Protection for Minors
Khela follows strict policies to keep minors completely away from gaming. The following measures have been put in place:
- Age verification is carried out at the point of registration.
- Gaming activity by minors is strictly prohibited.
- Guidelines and support resources are also provided to help raise awareness among parents and guardians.
Our goal is to ensure a safe and lawful gaming environment where no one is forced into a position of risk.
Encouraging a balanced lifestyle and seeking professional support when needed
Maintaining healthy gaming habits means prioritizing other important areas of your life. khela encourages you to:
- Spending time with family, friends, and colleagues.
- Take part in hobbies and activities outside of gaming.
- If gaming ever feels out of control, don't hesitate to seek professional help.
- Strengthening connections with recognized counselors, therapists, and helplines across Bangladesh.
A balanced relationship between gaming and everyday life is the key to lasting performance and peace of mind.